Privacy policy

  • (I) Confidential Relationship

    The terms and conditions of this contract, and all information and recommendations furnished by FinPeace to the User and/or its Deputy/Deputies, shall be treated as confidential by the parties, and shall not be disclosed to third parties except as provided for in herein and except as required by applicable laws, Rules or Regulations, and in response to appropriate requests of regulatory authorities, or as otherwise expressly agreed to in writing by the parties. However, FinPeace shall be entitled to disclose the information relating to the financial asset of the User to the Deputy/Deputies. FinPeace shall be entitled to disclose the information relating to the financial asset of the User to the legal heirs of the User upon the demise of the User at its sole discretion.

  • (II) Personal and third party data, confidentiality and credit reference and Fraud Prevention Agencies

    1.1 FinPeace will treat all information of the User and/or its Deputy/Deputies as private and confidential (even when he/she/it is no longer the User).

    1.2 Nothing about FinPeace, the User and/or its Deputy/Deputies relationship or the User and/or its Deputy/Deputies’s name and address will be disclosed to any third party without the User and/or its Deputy/Deputees’s permission, unless: FinPeace is legally compelled or it is the public interest to do so; or it is in FinPeace ’s interests to do so (e.g. to protect FinPeace from or to recover loss); or it is for any of the purposes specified elsewhere of in this Agreement or otherwise in connection with this Agreement, or with any of its group companies to enhance the service level to cross sell any of its products and/or services.

    1.3 Members of FinPeace and other companies may use the record of credit searches and any other information held by the agencies if credit decisions are made about the User and/or its Deputy/Deputies, or other members of his/her household or any associate. Any of this information may also be used for identification purposes, debt tracing and the prevention of money laundering as well as the management of the User and/or its Deputy/Deputies account.

    1.4 To prevent or detect fraud and to assist in verifying the User and/or its Deputy/Deputies identity, FinPeace may exchange information with other members of FinPeace and make searches of records held at fraud prevention agencies who will supply such information. FinPeace may also pass information to financial and other organizations involved in fraud prevention to protect itself and its customers from theft and fraud. If false or inaccurate information is provided and FinPeace suspects fraud, FinPeace will record this.

    1.5 Members of FinPeace may record, use, exchange, analyze and assess relevant information held about the User and/or its Deputy/Deputies and his/her/its relationships with other members of FinPeace, including nature of the transactions, for credit assessment, market research, insurance claims and underwriting purposes and in servicing the User and/or its Deputy/Deputies relationships with FinPeace. This may include any information provided by the User and/or its Deputy/Deputies or someone acting on his/her/its behalf about the User and/or its Deputy/Deputies, which is relevant to the relationship with FinPeace. Relevant information may be used or disclosed as part of the disposal or reorganization or the granting of security interests or encumbrances over the whole or any part of FinPeace/an associate’s business or assets or the transfer or securitization of any rights or obligations. Relevant information may also be exchanged with FinPeace if required by appropriate governmental and non governmental regulators or ombudsmen. FinPeace may also be obliged to disclose information to other third parties outside FinPeace where any part of FinPeace is required to disclose to any governmental or judicial bodies or agencies or regulators in any jurisdiction throughout the world including the SEBI to which such part of FinPeace is subject from time to time. FinPeace aims to keep the User and/or its Deputy/Deputies information up-to-date. Wherever it is processed, the User and/or its Deputy/Deputies information will be protected by a strict code of secrecy and security, which all members of FinPeace, their staff and any third parties are subject to and will only be used in accordance with FinPeace instructions.

    1.6 To ensure that the User and/or its Deputy/Deputies instructions are carried out accurately, to help FinPeace improve its services continually and in the interests of security, FinPeace may monitor and/or record telephone calls and e-mail communications between the Parties.

    1.7 To ensure compliance with the guidelines in respect of prevention of money laundering and in furtherance of the Know Your Customer policy FinPeace may require the User and/or its Deputy/Deputies to submit appropriate proofs of identification, provide other information relating to the User and/or its Deputy/Deputies funds and may also need to make and retain photocopies of such proofs including of passports, driving licenses, other identification evidence or any information provided by the User and/or its Deputy/Deputies.

    1.8 If FinPeace receives a request from another financial services institution to verify the User and/or its Deputy/Deputies identity for money laundering prevention purposes, such information may be provided without reference to the User and/or its Deputy/Deputies.

    1.9 The User and/or its Deputy/Deputies confirms that he/she/it has read and understands and agrees to the processing of information as described above. Subject to applicable law, individuals may have the right to request access to personal data and require personal data to be corrected if inaccurate in certain circumstances. The User and/or its Deputy/Deputies acknowledges and agrees (on his/her/its own behalf and duly authorized on behalf on any third party whose details have been supplied) that the processing (including disclosure) of information described above is necessary or desirable for the provision of relevant services and the operation of FinPeace business or performance of its rights and obligations owed to the User and/or its Deputy/Deputies or a third party.

    1.10 FinPeace will treat all information of the User and/or its Deputy/Deputies as private and confidential (even when he/she/it is no longer the UserThe User and/or its Deputy/Deputies further agrees and understands that FinPeace shall not be responsible for the misuse or exploitation of the information/ data/ confidential information which he/ she/ it has provided to FinPeace under this Agreement.

    1.11 Parties are subject to and will only be used in accordance with FinPeace instructions.

    1.12 To ensure that the User and/or its Deputy/Deputies instructions are carried out accurately, to help FinPeace improve its services continually and in the interests of security, FinPeace may monitor and/or record telephone calls and e-mail communications between the Parties.

    1.13 To ensure compliance with the guidelines in respect of prevention of money laundering and in furtherance of the Know Your Customer policy FinPeace may require the User and/or its Deputy/Deputies to submit appropriate proofs of identification, provide other information relating to the User and/or its Deputy/Deputies funds and may also need to make and retain photocopies of such proofs including of passports, driving licenses, other identification evidence or any information provided by the User and/or its Deputy/Deputies.

    1.14 If FinPeace receives a request from another financial services institution to verify the User and/or its Deputy/Deputies identity for money laundering prevention purposes, such information may be provided without reference to the User and/or its Deputy/Deputies.

    1.15 The User and/or its Deputy/Deputies confirms that he/she/it has read and understands and agrees to the processing of information as described above. Subject to applicable law, individuals may have the right to request access to personal data and require personal data to be corrected if inaccurate in certain circumstances. The User and/or its Deputy/Deputies acknowledges and agrees (on his/her/its own behalf and duly authorized on behalf on any third party whose details have been supplied) that the processing (including disclosure) of information described above is necessary or desirable for the provision of relevant services and the operation of FinPeace’s business or performance of its rights and obligations owed to the User and/or its Deputy/Deputies or a third party.

    1.16 The User and/or its Deputy/Deputies further agrees and understands that FinPeace shall not be responsible for the misuse or exploitation of the information/ data/ confidential information which he/ she/ it has provided to FinPeace under this Agreement.